Manufacturers of fine furniture since 1868
Where can I buy furniture made by Otago Furniture ?
Otago Furniture deals with a wide range of independent retailers throughout New Zealand. For a list
of retailers, please click here.
Can I purchase furniture directly from the factory?
No. Otago Furniture items are only available through independent furniture retailers. The advantages of purchasing from a local retailer include working with a furniture specialist to help make your selections, local delivery service and even service, should you need it, after the sale. For a list of retailers, please click here.
How can I get pricing information on the furniture I want to purchase?
Furniture retailers establish their own selling price for the Otago Furniture they sell. For a list of retailers, please click here.
I am a business / commercial customer, how can I get more information?
If you are looking for a unique piece of furniture, or need your premises furnished, please contact us directly,
we will work with you to best provide you with what you want.
Furniture Care and Cleaning
How should I clean and care for my furniture?
To protect your new furniture, we suggest the following:
The furniture is sealed and polished with quality, hard wearing lacquers. Remove dust and finger marks with a damp cloth, carefully wiping with the grain (a little vinegar in the water will help to remove greasy marks). Always wipe and dry immediately any spills that occur. Furniture polishes and oils may be used sparingly but wipe off any excess as finger marks will show.
Do not use any polishes containing silicone. Avoid prolonged exposure to sunlight and remember solid timber does not like extreme heat variations. The timber finish is heat resistant but we always recommend that mats be used – ‘if it is too hot to hold in your hand it is too hot to put directly on the table’
Furniture Repair, Warranty and Other
Does my Otago Furniture item come with any type of warranty?
All furniture manufactured by Otago Furniture carries a 10 year warranty against faulty workmanship and materials (fabric covers are not included).
Where can I get finish samples?
Your retailer of choice will happily provide you with color sample boards.
What should I do when I experience problems with my furniture?
In case you unexpectedly come across any problems with your furniture, please contact the retailer you purchased it from.
If it’s a case that falls under our warranty, your retailer will arrange all necessary steps with us to get your furniture repaired or replaced.
Where can I find Otago Furniture items to coordinate with the Otago Furniture group I have now?
You may want to visit a local retailer who can make recommendations for you. To get a general idea, browse our website, you might just find the perfect match.
I'm interested in a particular item made by Otago Furniture. How can I find it?
Please contact your local retailer to see if the item is in stock or can be ordered for you.
© OTAGO FURNITURE 2015